Shipping policy
Shipping Policy
At Australian MMA, we aim to get your order to you as quickly and efficiently as possible. Please note that all shipping times are estimates only and may vary due to factors beyond our control, such as courier delays, public holidays, and peak seasons.
1. Order Processing
- Orders are typically processed within 1-3 business days (excluding weekends and public holidays).
- You will receive a confirmation email with tracking details once your order has been shipped.
2. Shipping Estimates & Costs
Below are example delivery times based on typical courier services. These are not set in stone and may vary:
| Shipping Method | Estimated Delivery Time | Example Cost |
|---|---|---|
| Standard Shipping (Australia) | 3-7 business days | $7.95 AUD |
| Express Shipping (Australia) | 1-3 business days | $14.95 AUD |
| International Shipping | 7-21 business days | $25 AUD+ |
- Delivery times may be longer for regional or remote areas.
- International shipping times vary by destination and may be delayed due to customs processing.
- Shipping costs are calculated at checkout based on your location and selected shipping method.
3. International Shipping
- We currently ship to [list of countries].
- International orders may be subject to customs duties, taxes, or fees, which are the responsibility of the customer.
- Customs processing times vary by country, and we have no control over any potential delays.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- Please allow up to 24 hours for tracking updates to appear.
5. Lost, Stolen, or Delayed Packages
- We are not responsible for lost, stolen, or delayed packages once they have been handed over to the courier.
- If your package is missing, please contact the courier directly or email us at [your email], and we will do our best to assist.
6. Order Changes & Cancellations
- If you need to modify or cancel your order, please contact us within 12 hours of placing it.
- Once an order has been shipped, it cannot be changed or canceled.
7. Contact Us
For any shipping inquiries, feel free to reach out to us at mtinley@australianmma.com.au